CHRISP DESIGN.
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    LOCATION|North East Web Design Studio   •   North East Web Design Studio   •   

    North East web design for trades: one free website, one system, more booked jobs

    Looking for web design in the North East? We build websites for trades like plumbers, heating engineers, electricians, builders, roofers and landscapers, from Newcastle up into Northumberland. The website's free. The Growth System that turns it into booked jobs is £297 a month, with no contract. Based in Cramlington since 2010.

    By Shaun Chrisp, founder · Updated

    5.0 from 37 Google reviews

    North East business owner using a phone to manage enquiries from their new website

    Not another marketing agency

    You've had the calls. "We'll get you 30 jobs in 30 days." Heard it before.

    We're not selling you a website, then an SEO package, then an ads package. It's one system, built to work, and the website comes free with it.

    Here's the thing most web designers won't tell you. A website on its own doesn't bring in work. What brings in work is what happens when someone finds you: do they trust you, and does anyone answer? That's the bit we build.

    Pick your area

    We're in Cramlington, right in the middle of the patch. Here's how far each town is from us.

    AreaDrive from our officeWhat's on the page
    Web design in CramlingtonHomeOur town, its older estates and trade units
    Web design in Bedlington10 minutesSmall-town trades and getting more Google reviews
    Web design in Killingworth11 minutesNorth Tyneside, and catching the evening enquiries
    Web design in Blyth13 minutesNever losing a job to a missed call
    Web design in Ponteland14 minutesWinning the bigger jobs in Darras Hall
    Web design in Ashington15 minutesSteady work all year, not feast and famine
    Web design in Morpeth17 minutesWinning quotes without being the cheapest
    Web design in Newcastle20 minutesPrices, landlord work and the race to reply first
    Web design in Gateshead22 minutesRunning the whole business from your phone
    Web design in Sunderland29 minutesOwning your customers instead of paying for leads
    Web design in Durham36 minutesLandlord work and old buildings
    Web design across NorthumberlandThe countyOne site for many towns, plus oil and LPG work

    Further out? We can work with you over the phone, on video calls and on WhatsApp.

    How the system works: Get Found, Get Chosen, Get Booked

    1. Get Found

    You need work now, not in six months. So on day one we send a Customer Reactivation campaign to every past customer you've got: an offer on their next job. They get asked for a Google review too. Repeat work and a pile of fresh reviews in week one.

    Meanwhile, people across the North East are searching for exactly what you do, by job and by town. "Electrician Gateshead." "Roofer Whitley Bay." Your free website has a page for each, with SEO built in. When you want the tap turned up, we add local SEO, Google Ads and Meta ads.

    2. Get Chosen

    Being found isn't enough. They go with whoever has the most reviews and looks the real deal. Our 5★ review system asks every customer the moment the job's done. If someone's not happy, you hear about it straight away.

    Your website is built to win the job, with a chat box, a quote calculator and online booking, so people can act while they're keen. And if they ring and you can't pick up, missed call text back gets them a text in seconds.

    3. Get Booked

    It's a race, and you're busy. Your AI admin answers calls and messages in seconds, 7pm on a Sunday included. It deals with the questions and books the job into your calendar. Every enquiry, from your website, WhatsApp, Instagram, email and texts, lands in one inbox, and the mobile app lets you reply, quote and get paid from your phone.

    Everything in the Growth System

    • Free website, 20+ pages, new build or a redesign of yours
    • Customer Reactivation
    • 5★ Google review requests and replies
    • Missed call text back
    • AI admin for calls and chat, 24/7
    • Chat box and quote calculator on your site
    • Booking system
    • All-in-one inbox
    • Mobile app with tap to pay
    • SEO built into the website

    £297 a month. No setup fee. No contract, so you can stop whenever you like.

    The guarantee

    Get the system set up properly and it pays for itself in the first 30 days. If it doesn't bring in at least one client in the first month that covers the cost, you don't pay. And if you decide within 30 days it's not for you, you get your money back. No awkward questions.

    North East businesses we've worked with

    • DWMotorworks, Newcastle. An independent BMW and MINI specialist that has held number one on Google for "BMW specialist Newcastle".
    • Mandarin Bay, Cramlington. A long-standing restaurant on Dudley Lane.
    • Tennick Accountants, Cramlington. A website that turns visitors into booked meetings.
    • New Rendezvous, Ponteland. Open since 1985. Menus, takeaway and bookings on one site.

    No stock photos, no made-up testimonials. Every name here is a real business you can look up.

    Plumbing and heating website design shown on a laptop screen

    How it works

    1. A 30-minute call. We pull up your Google ranking and see who's beating you locally, and why the quotes are going cold. You leave with a plan.
    2. About 7 days to build. Free website, area pages and the whole system. You check it first.
    3. It goes to work. Old customers hear from you, reviews start landing and every call and message gets answered. We keep it running.

    North East web design FAQs

    All of it. We're based in Cramlington, with pages for Newcastle, Northumberland, Cramlington, Blyth, Bedlington, Ashington, Morpeth, Ponteland, Killingworth, Gateshead, Sunderland and Durham. We also work with trades further out over the phone and on video calls.

    Yes. It's 20+ pages, a new build or a redesign of the one you've got, and it comes free with the Growth System. The £297 a month pays for the system that turns the website into booked jobs. No setup fee and no contract.

    For most trades, it comes down to one or two extra jobs a month. A single boiler swap, rewire or new roof is worth several times £297. And if it doesn't pay for itself in the first 30 days, you don't pay.

    Google mostly shows local trades near the person searching. So we start with the towns you actually work in and give each its own page, then get your Google Business Profile and reviews sorted. Once you're showing up there, we add more areas.

    A normal web designer builds the site and hands it over. We build the site for free, then run the system behind it every month: review requests, missed call text back, the AI admin and booking. That's the bit that brings in work. If you're comparing, here's how to choose a web design agency.

    Want more work from the North East?

    Book a free 30-minute call. We'll show you how you look on Google right now and tell you straight what we'd change. Use me or don't.