An online booking system for tradesmen that fills your diary while you work
Most people look for a trade in the evening, when you're off the clock. With an online booking system, they don't have to wait for you to ring back. They pick a slot for a quote, a visit or a service, and it lands in your diary with the job details. Reminders go out on their own. It's part of our £297 a month Growth System, set up for you in about 7 days.
Phone tag is costing you jobs.
A customer rings at 11am. You're under a floor in Heaton. You ring back at 5. They don't answer. They text at 8pm. You reply in the morning. By then, they've booked whoever answered first.
When you do get them booked in, half the diary is in your head or on the back of an invoice. A customer forgets, isn't in when you turn up, and that's half a day gone.
Lots of people would rather book online than ring around, the same way they book a haircut or a table for dinner. If the only way in is a phone call, some of them just won't call.
What actually makes a booking system work for trades
Customers book themselves in.
A "Book now" button on your website, your Google Business Profile, Facebook and Instagram. They pick the job and a time that suits you, and it's done. No back and forth.
You stay in control of the diary.
You set your working hours, which jobs can be booked online, how long each one takes and the travel time between jobs. Emergency work can stay phone-only if you want.
You get the details before you turn up.
The booking form asks what you need to know: the job, the address and a short description. No more turning up without the right parts.
Reminders help stop no-shows.
Customers get a text and an email to confirm, then a reminder before you arrive, with a link to move the slot if they need to. A rebooked slot beats an empty driveway. Read more on how to reduce no-shows.
It works with the rest of the system.
Missed a call? Missed Call Text Back texts them a booking link. Got a question at midnight? The AI admin answers it and books the job in. Every booking shows up in your all-in-one inbox and the mobile app.
What's included in your booking system
A calendar for each type of job
Quote visits, boiler services, inspections, call-backs. Each with its own length and its own questions.
Booking buttons everywhere people find you
On your website, Google Business Profile, Facebook and Instagram.
Confirmations, reminders and easy rescheduling
Sent by text and email, so fewer customers forget and fewer slots go to waste.
Calendar sync
Works with Google Calendar and Outlook, so personal plans block out work slots automatically.
A review request after the job
Sent automatically once the job's done. See how Google review requests work. Google review requests
Included in the Growth System. No extra cost.
The booking system is part of the Growth System, £297 a month. It also comes with a free 20+ page website, plus missed call text back, AI admin, Google review requests and the all-in-one inbox. No setup fee, no contract, and a 30-day money-back guarantee.
Want the diary to fill faster? Add Google Ads, Facebook ads or local SEO once the system is live. Every lead they bring in can book straight into your diary.
Set up in about 7 days. Booking jobs from day one.
A simple process to get your booking system live and filling your diary.
We learn how you work
One call about your jobs, your hours, your area and how long things take.
We set up your diary
Calendars, booking forms, reminders and booking buttons, all connected to your website and your phone.
Customers book themselves in
Your booking link goes live everywhere. You get a notification on your phone every time a job lands.
No phone tag. No missed slots. Just a diary that fills itself, backed by a complete marketing engine that catches every lead.
Get My FREE Strategy CallWhat it looks like for a heating engineer
Here's an example of how it works. It's a Sunday night in October. A homeowner in Gosforth realises their boiler service is overdue. They find you on Google, tap "Book a service", pick Thursday at 9am and answer three quick questions.
You get a notification on your phone. They get a confirmation text, then a reminder on Wednesday. On Thursday, they're in when you knock. After the job, they get a thank you and a link to leave a review.
You didn't pick up the phone once.
We've built websites and booking systems for local businesses since 2010, from our base in Cramlington, and we're rated 5.0 from 37 Google reviews. If you need the website too, see web design in Newcastle.
Booking System FAQs
Ready to let customers book themselves in? Available today.
Book a free 30-minute call. We'll look at how you take bookings now and show you what your booking page would look like.
Or call Shaun on 07888 862977, or email info@mail.chrispdesign.com.
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